Froese Media LLC d/b/a Monica Froese and Redefining Mom (https://courses.redefiningmom.com and https://courses.monicafroese.com) ("Website") is governed by the following Privacy Policy.
We respect your privacy and are committed to protecting it. The purpose of this Privacy Policy is to inform you what personally identifiable information we may collect and how it may be used. This statement only applies to this Website.
BY AGREEING TO THIS PRIVACY POLICY, YOU ARE AGREEING TO RECEIVE EMAILS FROM FROESE MEDIA LLC FOR PRODUCT UPDATES, WEEKLY NEWSLETTERS, AND MARKETING PROMOTIONS.
WHAT INFORMATION DO WE COLLECT AND HOW IS IT USED?
- Information You Voluntarily Submit to the Website: We may collect personal information from you such as your name or email address. In addition, we may ask you to create a user profile, which would allow you to create a username and password. We will store the username, but your password will not be visible in our records.
- Information We Collect from Others: We may receive information about you from other sources. For example, if you use a third-party software through the site, they may transfer information to us for fulfillment.
- Automatically-Collected Information: We automatically collect certain information about you and the device with which you access the Website. For example, when you use the Website, we will log your IP address, operating system type, browser type, referring website, pages you viewed, and the dates/times when you accessed the Website. We may also collect information about actions you take when using the Website, such as links clicked.
- Cookies: We may log information using cookies, which are small data files stored on your browser by the Website. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized experience on the Website.
- Email marketing: We may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion. Signing up for an account on our Website also transfers your email address to ConvertKit and is used for delivery of product updates and newsletters.
HOW YOUR INFORMATION MAY BE USED
We may use the information collected in the following ways:
- To operate and maintain the Website;
- To create your account, identify you as a user of the Website, and customize the Website for your account;
- To send you promotional information, such as newsletters. Each email promotion will provide information on how to opt-out of future mailings;
- To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
- To respond to your comments or inquiries;
- To provide you with user support;
- To track and measure advertising on the Website;
- To process payment for purchases you make through the Website; or,
- To protect, investigate, and deter against unauthorized or illegal activity.
THIRD-PARTY USE OF PERSONAL INFORMATION
We may share your information with third parties when you explicitly authorize us to share your information.
Our Website is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you.
Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall. How Thinkific uses your personal information is subject to Thnkific’s Privacy Policy.
If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.
For more insight, you may also want to read Thinkific’s Terms of Service or Privacy Statement.
Additionally, the Website may use third-party service providers to service various aspects of the Website. Each third-party service provider’s use of your personal information is dictated by their respective privacy policies. When you click on links on our Website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. The Website currently uses the following third-party service providers:
- Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics. For more information on Google’s Analytics privacy policies, please visit this site.
- Stripe – this service is used to serve our eCommerce platforms. At no time is your banking information passed to the Website. We receive only information used for order fulfillment.
- PayPal – this service is used to serve our eCommerce platforms. At no time is your banking information passed to the Website. We receive only information used for order fulfillment.
- ThriveCart – this service is our eCommerce platform used for processing orders of online courses. We receive only information used for order fulfillment. Purchasing a digital product through ThriveCart may transfer your name email address to Thinkific, Zapier and ConvertKit and is used for product delivery, product updates, and regular newsletters from Redefining Mom and Monica Froese. How ThriveCart uses your personal information is subject to ThriveCart's Privacy Policy.
- ConvertKit – this service is used for delivery of email updates and newsletters. We store your name and email address for purposes of delivering such communications. How ConvertKit uses your personal information is subject to ConvertKit’s Privacy Policy.
- Acuity Scheduling – this service is used to schedule appointments and may collect your contact information. How Acuity Scheduling uses your personal information is subject to Acuity Scheduling’s Privacy Policy.
- Facebook Pixel – this service is used to track your actions on this website for purposes of promotional retargeting via Facebook and Instagram ads. You may opt-out of behavioral advertising with the Facebook Pixel here.
- Pinterest Tag –this service is used to track your actions on this website for purposes of promotional retargeting via Pinterest ads. You may opt-out of behavioral advertising with the Pinterest Tag here.
- WiserNotify – this service may collect your name, email address, and location (city and state) when you make a purchase from Monica Froese or opt into Monica Froese’s email list. This information is displayed via notifications on individual pages on this website. How WiserNotify uses your personal information is subject to WiserNotify’s Privacy Policy.
- Google Drive – this service may collect your name, email address, location (city and state), and IP address when you fill out any Google Form, Google Doc, or Google Sheet on this site. How Google uses your personal information is subject to Google's Privacy Policy.
- Intercom – this service may collect your name, email address, and location (city and state) when you start a web-based chat with Redefining Mom and Monica Froese. How Intercom uses your personal information is subject to Intercom's Privacy Policy.
- Zapier– this service connects information shared through the platforms listed above with each other for order fulfillment and to fulfill normal business operations. How Zapier uses your personal information is subject to Zapier's Privacy Policy.
- Deadline Funnel – this service may collect your name, email address, location (city and state), or IP address for the purpose of displaying limited time offers for Redefining Mom's and Monica Froese's products. How Deadline Funnel uses your personal information is subject to Deadline Funnel's Privacy Policy.
- Mixpanel – this service may collect your name, email address, location (city and state), or IP address for the purpose of analyzing student behavior so we can improve our products and courses. How Mixpanel uses your personal information is subject to Mixpanel's Privacy Policy.
- HotJar– this service is a behavior analytics and user feedback service that helps us understand the behavior of our website users. How HotJar uses your personal information is subject to HotJar’s Privacy Policy.
- ConvertBox – this service may collect your name and email address if you select to enter it and transfers your email address to ConvertKit and is used for delivery of product updates and newsletters. How ConvertBox uses your personal information is subject to ConvertBox’s Privacy Policy.
This list may be amended from time to time in the Website’s sole discretion.
Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through the Website to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganization proceeding brought by or against us.
ANONYMOUS DATA
From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.
PUBLICLY VISIBLE INFORMATION
If you create a user profile on the Website or leave a comment, certain information may be publicly visible.
COOKIES
The Website uses cookies to store visitors’ preferences, record user-specific information on what pages users access or visit, ensure that visitors are not repeatedly sent the same banner ads, customize Website content based on visitors’ browser type or other information that the visitor sends. Cookies may also be used by third-party services, such as Google Analytics, as described herein.
Users may, at any time, prevent the setting of cookies, by the Website, by using a corresponding setting of your internet browser and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in your Internet browser, not all functions of our Website may be entirely usable.
ADVERTISING
Retargeting Ads
From time to time, the Website may engage in remarketing efforts with third-party companies, such as Google, Facebook, Instagram, or Pinterest in order to market the Website. These companies use cookies to serve ads based on someone's past visits to the Website.
Facebook: Opt-out of Facebook remarketing here
Instagram: Opt-out of Instagram remarketing here
Google: Opt-out of Google remarketing here
Pinterest: Opt-out of Pinterest remarketing here
Affiliate Program Participation
The Website may engage in affiliate marketing, which is done by embedding tracking links into the Website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.
Froese Media LLC is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.com. As part of this Amazon Associates program, the Website will post customized links, provided by Amazon, to track the referrals to their website. This program utilizes cookies to track visits for the purposes of assigning commission on these sales. As an Amazon Associate I earn from qualifying purchases.
Newsletters
On the Website, you may subscribe to our newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows the Website to adapt the content of future newsletters to the interests of the user. This behavior will not be passed on to third parties.
RIGHTS RELATED TO YOUR PERSONAL INFORMATION
Opt-out – You may opt-out of future email communications by following the unsubscribe links in our emails. You may also notify us at [email protected] to be removed from our mailing list.
Access – You may access the personal information we have about you by submitting a request to [email protected].
Amend – You may contact us at [email protected] to amend or update your personal information.
Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to [email protected].
Please note that we may need to retain certain information for record keeping purposes or to complete transactions, or when required by law.
SENSITIVE PERSONAL INFORMATION
At no time should you submit sensitive personal information to the Website. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.
CHILDREN'S INFORMATION
The Website does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that the Website has personally identifiable information of a child under the age of 16 in its database, please contact us immediately at [email protected] and we will use our best efforts to promptly remove such information from our records.
CONTACT INFORMATION
At any time, please contact us at [email protected] for questions related to this Privacy Policy.
CHANGES TO PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Last updated: AUGUST 19, 2022